Franchise Glossary
Franchise Business Review (FBR)
What is Franchise Business Review (FBR) in franchising?
The leading independent research firm that surveys actual franchisees about their satisfaction and publishes annual rankings of top franchise brands based on those results. Unlike best-franchise lists that rely on franchisor-submitted data or financial metrics alone, FBR's rankings are built on direct feedback from franchise owners about training quality, corporate support, financial performance, and overall satisfaction. Checking whether a brand you are considering has been FBR-surveyed and how it scored is a valuable due diligence step that complements your own validation calls.